Gladly

What is Gladly?

Gladly is a customer service platform designed for B2C companies to maximize the lifetime value of their customers. It empowers agents by eliminating the need for tickets, allowing for more personalized and efficient customer interactions. This results in happier customers and more effective support teams.

How much does Gladly software cost?

Based on Vendr’s internal transaction data for Gladly, the minimum price varies based on a company's specific needs, while the maximum price can reach up to $390,000. Our data reveals that the average cost for Gladly is about $84,000 annually.

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Vendr community insights for Gladly

Here are some recent insights from our community regarding Gladly:

• "For a new purchase, Gladly was willing to offer Hero AI Support users for $155/user/month (normally $180)."
• "Gladly was willing to offer an additional discount in exchange for signature by the end of the month (October)."

How can I get a percentage off list price for Gladly?

We currently do not have average savings data for Gladly. However, by leveraging our expertise from completing over 40,000 deals across 5,000 suppliers and $4B+ in software spend with an average savings of 11%, we will ensure you always pay the best and fairest price. Vendr customers typically get a lower price than what is currently listed on Gladly's official website.

How does Vendr help me get the lowest price on Gladly?

Vendr uses insights from more than 10 completed deals and 8 unique purchasers to help users get the lowest price on Gladly software. Here’s how we do it:

• Economies of Scale: By bundling purchases, we secure lower prices.
• Expected Growth: We leverage your company's growth projections to negotiate better terms.
• Multi-Year Commitments: Committing to longer terms often results in better pricing.
• Quick Sales Process Signatures: Speeding up the sales process can lead to cost savings.
• End-of-Quarter Signatures: Suppliers are more flexible with pricing at the end of their fiscal quarters.
• Case Study References: Offering to be a case study can result in additional savings.

Vendr can assist you in achieving similar savings. Create a free Vendr account to get started.

What's the best way for me to get the lowest price for Gladly on my own?

Vendr's Premium Intelligence provides deeper community insights, pricing benchmarks, contract analysis, stack savings review, and SaaS experts on demand to put enterprise purchasing power into the hands of organizations that staff their own procurement teams. Here’s how it helps:

• Pricing Benchmarks: Compare your pricing against industry standards.
• Community Insights: Access real-world experiences and pricing data from other users.
• Stack Savings Review: Optimize your software stack for cost efficiency.
• Contract Analysis: Get expert reviews of your contracts to identify potential savings.
• SaaS Experts on Demand: Consult with experts to navigate complex purchasing decisions.

Why do Department Heads prefer purchasing Gladly through Vendr?

Vendr eliminates unnecessary sales calls, outdated channel partners, and long sales cycles. This paves the way for:

• Faster Access to Software: Get up and running quickly without the usual delays.
• Accelerated Time-to-Value: Start seeing the benefits of your software investment sooner.
• Elimination of Unnecessary Sales Demos: Save time by skipping redundant presentations.
• Adherence to Company Policy: Ensure all purchases comply with internal policies.
• Budget Ownership: Maintain control over your budget and spending.

This translates into department heads maximizing software ROI and maintaining strong relationships with their finance and procurement teams.