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New Relic

newrelic.com

$226,217

Avg Contract Value

55

Deals handled

23.9%

Avg Savings
New Relic

New Relic

newrelic.com

$226,217

Avg Contract Value

55

Deals handled

23.9%

Avg Savings

New Relic Pricing

New Relic pricing varies based on the number of users and the volume of data. Savings Plan and Volume Plan options are available, providing flexibility for different business sizes and needs. The pricing changes annually, allowing for adjustments based on usage patterns and business growth.

New Relic provides several pricing tiers, including Basic Users at no cost, Standard Edition with one free full platform user and 100 GB of data per month, and Core Users at $49 per user per month. The Pro Edition offers limitless platform users, advanced administrative capabilities, SAML single sign-on (SSO), and 24x7 support. The Enterprise Edition extends the offering with FedRAMP Moderate and HIPAA eligibility and a 1-hour support response service level agreement (SLA). Full platform users' pricing is based on the edition selected. For original data ingest, the cost is $0.30 per GB, with an additional $0.05 per GB for extended retention. Data Plus option is available at $0.50 per GB for Pro and Enterprise editions.

Compare New Relic pricing vs. competitors

New Relic
Avg Contract Value$226,217$386,702
Deals handled55142
Unique Purchasers38104
Avg Savings23.9%9.79%

New Relic Negotiation Insights

For New Relic, negotiation insights show that upgrading plans increased price from $12,000 to $23,000, but after negotiations, allowed to auto-renew for another year at $12,000.

Discount Levers

For an annual contract worth $8,000, further savings could be achieved through a savings plan offered by the company. This was a discount scheme previously believed to be only available for corporations exceeding an annual commitment of $100,000 and anticipating 20% growth.

Commercial Items

New Relic introduced a Live Archive feature for logs, signalling their entrance to the log management market to compete against major providers such as Sumo Logic on price.

There are more in-depth negotiation insights available within Vendr's free forever account, covering more discount levers and commercial items for New Relic. Sign up today to gain more helpful insights for your negotiation of New Relic contracts.

Community Insights for New Relic

Gathering insights from the community is invaluable when evaluating software solutions like New Relic. Here are the two most recent insights shared by our community members:

  1. "We were able to negotiate a 3-month extension while we completed the process of transitioning to DataDog. Annualized Purchase Value Range: $100,000.00 - $150,000.00. Insight was posted recently."
  2. "We were on a legacy New Relic plan and they were saying we were being forced to upgrade. This was making our price go from $12K to $23K. After demoing with Datadog and pushing back significantly, they allowed us to auto-renew for another year on the same plan at $12K. Insight was posted 3 months ago."

For those seeking to dive deeper into the world of New Relic and uncover more about implementation timelines, renewal expectations, and negotiation levers, we encourage you to sign up for a free forever Vendr account. With your free account, you'll gain access to a wealth of community insights, including the estimated time to implement New Relic, what to expect for your renewal, and other discount levers that can be implemented if you're stuck during the negotiation process. Join us and tap into the collective wisdom of our community!

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