New Relic pricing varies based on the number of users and the volume of data. Savings Plan and Volume Plan options are available, providing flexibility for different business sizes and needs. The pricing changes annually, allowing for adjustments based on usage patterns and business growth.
New Relic provides several pricing tiers, including Basic Users at no cost, Standard Edition with one free full platform user and 100 GB of data per month, and Core Users at $49 per user per month. The Pro Edition offers limitless platform users, advanced administrative capabilities, SAML single sign-on (SSO), and 24x7 support. The Enterprise Edition extends the offering with FedRAMP Moderate and HIPAA eligibility and a 1-hour support response service level agreement (SLA). Full platform users' pricing is based on the edition selected. For original data ingest, the cost is $0.30 per GB, with an additional $0.05 per GB for extended retention. Data Plus option is available at $0.50 per GB for Pro and Enterprise editions.
New Relic | ||
---|---|---|
Avg Contract Value | $226,217 | $386,702 |
Deals handled | 55 | 142 |
Unique Purchasers | 38 | 104 |
Avg Savings | 23.9% | 9.79% |
For New Relic, negotiation insights show that upgrading plans increased price from $12,000 to $23,000, but after negotiations, allowed to auto-renew for another year at $12,000.
For an annual contract worth $8,000, further savings could be achieved through a savings plan offered by the company. This was a discount scheme previously believed to be only available for corporations exceeding an annual commitment of $100,000 and anticipating 20% growth.
New Relic introduced a Live Archive feature for logs, signalling their entrance to the log management market to compete against major providers such as Sumo Logic on price.
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