To strengthen your negotiation position, emphasize the need to remove the auto-renewal clause from the contract. This gives you more control over future negotiations and prevents undesirable renewals if your terms are not satisfactory. Stress that your finance team has mandated this and non-compliance could delay the current deal.
Present competing offers as a leverage point during negotiations. Make it clear that you are considering alternatives for your ERP solutions, especially if similar products are quoted at lower prices by competitors. Highlight specific features and capabilities that are critical for your operational needs to strengthen your position.
Discuss the potential uplift percentage with a focus on how your usage has remained consistent or has decreased. Argue that higher uplifts are unacceptable and request that they be removed entirely, tying your argument to budget constraints from your finance team. This lever is particularly effective during renewals.
If you're planning to increase the number of users, emphasize the economies of scale this entails. Argue that with increased usage, you expect lower rates to accommodate growth, as this is a standard expectation in vendor relationships.
Offer to act as a reference for Acumatica or participate in a case study in exchange for better pricing. This can showcase your commitment to a long-term relationship, but ensure that any concessions made are tangible and beneficial for both parties.