Customers who present competition as an alternative have seen the best outcome in negotiations. Stress the urgency of evaluating alternatives for your purchase, especially since the pricing needs to fit within budget constraints. Mention specific alternative suppliers and their offers to support your position.
Address overage fees during the negotiation process. If overages are a concern, mention your commitment to using the platform and the importance of predictable costs for financial planning. Push for these fees to be waived, especially if you anticipate increased usage.
Emphasize the need to remove any auto-renewal clauses from the contract. This is particularly important for SaaS agreements, as it equips you with better negotiation power in future renewals. Clearly state that your finance team requires explicit options to decide on renewals.
If you plan to significantly increase the number of users or the scale of usage, communicate this during the negotiation. Show that your organization expects a discount due to economies of scale. Highlight that you expect to be rewarded for this anticipated growth with more favorable pricing.
Negotiate for any one-time discounts to carry forward into future terms. Ensure the other party understands that financial constraints are a motivating factor for your negotiations and that you are looking for ways to maintain your budget.