Presenting competitive alternatives during negotiations has shown the best outcomes for buyers. By reiterating that competitors have quoted lower rates or added value, you can press your current supplier for better pricing or terms. Make sure to communicate your preference for the current vendor while acknowledging budget constraints.
Emphasizing the need to remove auto-renewal clauses due to new internal policies has been effective in securing better terms. Highlight that your finance team requires clear negotiation windows to explore other options if necessary, and emphasize that an auto-renewal clause could impede these discussions.
Offering to serve as a case study or reference can be a strong negotiation tactic, particularly if the vendor values social proof. Specify your openness to highlight their product in your networks or marketing in exchange for improved pricing or terms.
If there are concerns regarding ROI, requiring a month-to-month or shorter contract can lead to better negotiations, as vendors are eager to secure business but cognizant of their risk. Focus discussions on performance metrics and ensure a flexible renewal based on performance.
Targeting the removal of proposed uplifts by indicating strict budget constraints and emphasizing customer loyalty can help maintain pricing. Refer to industry norms where expansions often lead to reductions rather than increases in pricing.