Introducing competition during negotiations can effectively drive down pricing. Ensure to communicate that another vendor (if applicable) is providing similar functionality for a lower cost. Highlight this competitive edge to leverage better pricing or terms with Cloudcraft.
Analyze your usage of Cloudcraft and determine if you are overpaying based on underutilization. Address any discrepancies to advocate for lower rates reflecting your actual usage. Request the vendor to provide reports on this usage and leverage it for negotiations.
Offering to pay annually can potentially yield discounts. Propose this ahead of negotiations with Cloudcraft, detailing how upfront payments can help accommodate the vendor's cash flow in exchange for lower per-user rates.
Request additional features or services as a means of negotiation. Offering a case study or references in exchange for extra functionalities (if the vendor is seeking testimonials) could help in achieving more value for your contract.
Propose to remove auto-renewal clauses in the agreement to secure negotiation leverage for subsequent contract renewals. This can assure both parties that pricing can be revisited without the risk of being locked into unfavorable terms.