The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
The 2025 SaaS Trends Report: Uncover the top SaaS purchases, pricing trends, and AI's impact on software buying
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About

ContentSquare

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.

|Visit contentsquare.com

How much does ContentSquare cost?

Median contract value
$108,646
per year
Based on data from 3 purchases.
Median: $108,646
$90,529
$301,729
LowHigh
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How does ContentSquare price and package their products?
View pricing on ContentSquare's website
Product: 
Enterprise
Contact for pricingPayment TermsAnnualPopular FeaturesEnterprise-level scaling and insightsAdd-OnsCS Digital, Connect, Activate, Merchandising

Compare prices for similar companies

Supplier
ContentSquare
Fullstory
Median Contract Value$108,646$26,856
Avg Savings-19.48%

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Negotiating with ContentSquare

Negotiation Tips

Inform the supplier that you are evaluating competitors and bring up a specific competitor's offer for similar functionalities at a lower price. This tactic serves as leverage against the current proposal, making it clear that finance has constraints tied to budget and that further evaluation of alternatives is a real possibility. This can create urgency for the supplier to negotiate better terms.
Assess the proposed price against market standards based on the average contract values and savings you should expect while negotiating for the software. Highlight the lack of previous savings and insist that this contract should reflect a minimal increase or mark down from the current pricing if the value is not traditionally justified. This is essential to control costs, especially given that the average savings percentage is currently nil.
Negotiate to eliminate or waive any overage fees in the current or future contracts. If the previous agreement did not specify overage clauses, you can use this as leverage, pushing for favorable terms to ensure predictability in budgeting and resource allocation. Reference any past product functionalities that have changed or underutilization that justifies this request.
During negotiations, insist on removing auto-renewal terms from the contract. Emphasize that this is a requirement of your finance department to allow full control over future contracts and expenditures. This tactic helps maintain leverage in negotiations and prevents obligations that you might later regret.
Propose to participate as a reference or in a case study as long as the pricing and terms of engagement are beneficial. This can be a value proposition for the supplier as they may leverage your endorsement for marketing purposes. Make clear that such commitments should only be made if they respect the pricing framework and overall value proposition of the contract.

Considerations when buying ContentSquare

OwnershipPrivate
Fiscal year endDecember 31
Best months to buyDecember, March, June
Payment TermsNet 30, Net 60, Annual upfront discount
Upgrades/downgradesYes, ContentSquare offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $1m.

Additional Info

What is ContentSquare?

The global leader in digital experience intelligence and analytics, Contentsquare helps optimize and improve your users digital experience.
ContentSquare's 3 Product
Experience Analytics
Increase engagement and conversion
Product Analytics
Improve user journeys, retention, and loyalty
Voice of Customer
Improve user happiness based on feedback and usability testing

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