Utilize the competitive landscape to emphasize the need for cost-effective solutions during your negotiations with Cyberhaven. By communicating your intention to evaluate competitors, you can encourage Cyberhaven to offer more favorable terms without initiating an immediate plan to switch vendors. This tactic keeps your negotiating power intact while avoiding commitment to alternatives you may not be fully interested in yet.
Leverage any necessary upgrades that would enhance your use of Cyberhaven for security requirements as a justification to negotiate for discounts. Stress the importance of these features while indicating that other vendors may offer similar capabilities without additional costs. This can help you secure a better price while justifying the upgrades financially.
If you are facing a steep uplift, negotiate a descoping strategy by asking to reduce certain line items in your agreement with Cyberhaven. This could include dropping unnecessary features or decreasing the scale of services to help lower the overall cost. Highlighting budget constraints will make it easier to convey that the uplift is unacceptable due to reduced needs.
By insisting on the removal of auto-renewal clauses, you ensure that you have the flexibility to negotiate before each contract term ends. Emphasizing this requirement as essential for compliance with your internal processes can increase leverage during negotiations with Cyberhaven.
Initiate discussions about potential overages associated with your usage of Cyberhaven's features. This is especially effective if you can provide historical data showing you rarely exceed contracted quantities. Strongly consider pushing for waived overage fees, particularly alongside a commitment to increased usage when negotiating your renewal.
Propose to provide a case study or act as a reference in exchange for improved pricing terms. This tactic can underscore the mutual benefit of your relationship with Cyberhaven and may yield significant savings while enhancing their marketing efforts.