Introduce competition as a key tactic in negotiations, emphasizing that you are exploring several options and that a competitor has quoted a lower price. This approach can pressure Cyberhaven to adjust their pricing or offer better terms to maintain your business.

Anchor your request for a flat renewal price despite the proposed uplift. Emphasize budgeting expectations to convey that an increase is not feasible. This conversation can lead to a stronger negotiation position for reducing or eliminating uplift charges.

Express the requirement to remove the auto-renewal clause in order to gain better flexibility in future negotiations. This tactic is especially effective if your finance team's policy mandates non-auto renew agreements.

In discussions about potential overage fees, highlight any unexpected usage patterns and reference your original agreement. This strategy can lead to negotiations for waiving overage fees or adjusting terms to avoid these charges.

Document any product issues or concerns you have experienced during the last contract period. Use these points to request a discount or improved terms, framing it as compensation for past frustrations with the product.

Offer to act as a reference or participate in a case study in exchange for pricing concessions. Frame this as a value-add for Cyberhaven’s marketing outreach while negotiating your terms favorably.