Datadog
$21,000–$719,568per year
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Datadog
|Visit datadoghq.com
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Median buyer pays
$145,932
Based on data from 765 purchases, with buyers saving 10% on average.per year
Median: $145,932
$21,000$719,568
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About Datadog
Datadog Overview
Datadog provides cloud-scale monitoring and security for metrics, traces, and logs in a unified platform. They are the category leader for Application Performance Monitoring and Observability. Most customers start month-to-month with Datadog at list price and move to annual agreements with monthly SKU usage commitments to earn discounts. Overages incurred each month are billed at on-demand pricing, which is list price + premium. As the market leader with sticky products considered to be critical infrastructure, Datadog has very high retention.
Datadog's 8 Products
Monitor and improve model performance. Pinpoint root causes and detect anomalies
Application Performance Monitoring monitors, troubleshoots, and secures cloud-scale applications with all telemetry in context.
Optimize front-end performance and enhance user experiences
Infrastructure Monitoring provides complete visibility into infrastructure performance and security with easy deployment, minimal maintenance, and unmatched breadth of coverage
Log Management unifies logs, metrics, and traces in a single view, providing rich context for analyzing log data.
Cloud Security Management is simplified cloud security for DevOps and Security teams in one unified platform
Integrated, streamlined workflows for faster time-to-resolution
Build, test, secure and ship quality code faster
Compare prices for similar companies
| Supplier | Datadog | |
|---|---|---|
| Avg Contract Value | $145,932 | $6,434,327 |
| Deals handled | 645 | 371 |
| Unique Purchasers | 341 | 222 |
| Avg Savings | 9.78% | 11.15% |
Negotiation insights
Discount levers
Success pontential
RenewalsNew purchases
Low chances of successMedium chances of success
High chances of successVendr community insights for Datadog
Company with 201-1000 employeesThis quarter
"It is important to clarify what items are discounted on Datadog's draw down plans. On some plans they will on discount on-demand rates for the "flex spend bucket" and they can't draw down on demand and committed spend from the same bucket."Company with 201-1000 employeesThis quarter
"Datadog tried to increase our per sku costs by 5% despite growth on our contract. After conversations with Datadog we moved to a drawdown plan which includes a discount on on-demand rates for the "flex spend bucket.""Company with 201-1000 employeesThis quarter
"We setup overage notifications by going to datadog.usage.* namespace and creating dashboards to visualize these metrics and set up monitors to alert us when usage approaches a certain threshold.
"Company with 201-1000 employeesThis quarter
"By switching from custom metrics to native integrations, we were able to reduce our quantities significantly "Company with 201-1000 employeesThis quarter
"We automated the limitation of tags on custom metrics which helped reduce our costs significantly "Company with 201-1000 employeesThis quarter
"We used Observability Pipelines to limit tag cardinality before metrics are ingested which saved us a ton on our bill"Company with 201-1000 employeesThis quarter
"Implementing cost monitoring and anomaly detection can help you catch unexpected spikes in usage before they result in large bills. Datadog emits metrics like datadog.estimated_usage.* which allow you to set up anomaly alarms. This approach can prevent budget overruns caused by unforeseen changes in your environment.
"Company with 201-1000 employeesThis quarter
"According to their last earnings call 83% of companies are using 2+ products and 49% using 4+ products. This stickiness makes them harder to replace."Company with 201-1000 employeesThis quarter
"According to their last earning call, Datadog has 28,700 paid company users, with 3,390 with an ARR of $100,000 or more, generating about 87% of their ARR.
"Company with 201-1000 employeesThis quarter
"While the MSA itself might be rigid, Datadog allows for some customization through the Order Form. This can include specific terms or conditions related to the deal.
"Company with 201-1000 employeesThis quarter
"If you are on Enterprise Hosts and not using a lot of containers and custom metrics, you should move to Pro Plus hosts which has the same features with a smaller commitment and is $18 vs $23"Company with 201-1000 employeesThis quarter
"We were able to save a significant amount by moving from Pro Plus Hosts to Enterprise Hosts because we had a very high volume of containers and custom metrics. "Company with 201-1000 employeesThis quarter
"Pro Hosts - $15, included 5 containers, 100 custom metrics
Pro Plus Host - $18, includes 10 containers, 100 custom metrics + anomaly monitoring, forecasts monitoring, live processes, watchdog monitoring
Enterprise Hosts - $23, includes 20 containers, 200 custom metrics + anomaly monitoring, forecasts monitoring, live processes, watchdog monitoring
"Company with 201-1000 employeesThis quarter
"If there is a large amount of custom metrics and containers being used, it's typically always cheaper to be on Enterprsie Hosts, despite the cost increase the bundle saves from additional CM and Container commitment"Company with 201-1000 employeesThis year
"We moved from month to month to a 2 year contract and were able to lock in a one time promotional discount along with some added sku discounts. Our team went back and forth with Datadog on budget restrictions and upfront payment. We ended up getting a 12% discount. "Company with 201-1000 employeesThis year
"Our DataDog rep indicated to us that they no longer offer their Drawdown plan with discounted overages for users who wish to pay monthly. You will need to both have over $300K in annual contract value and be on annual billing to qualify for this plan. They were willing to offer us a drawdown with a flex commitment bucket, but this plan did not make sense for our organization. "Company with 201-1000 employeesThis year
"Datadog has notified us that they have increased their premium for non-annual payment terms. Previously it was Monthly - 10%, Quarterly - 5%, Semi-Annual - 2.5%. Now it is Monthly - 10%, Quarterly - 7.5%, Semi-Annual - 5%."Company with 201-1000 employeesThis year
"We noticed that we were quoted a 2 year agreement and were not given a discount which Datadog typically does. We pushed on this and got a 5% discount while keeping quarterly payments and the old drawdown plan pricing. "Company with 201-1000 employeesThis year
"We moved to annual payments for our Datadog renewal to bring down our costs per feature and leveraged growth to secure an additional ~14% discount on a 12 month term."Company with 201-1000 employeesThis year
"They imposed a 7% uplift on our contract to stay on quarterly payments. We were able to get this down to 5% by getting leadership involved. We likely will be churning next year and moving to Grafana. "Company with 201-1000 employeesThis year
"After reviewing our usage we were able to save by reducing scope and paying for exactly what we needed, we also received a small discount for our renewal on a 12 month term."Company with 201-1000 employeesThis year
"We have a $1M+ contract with Datadog. They offered 4% for a 2 year and 7% for a 3 year in the form of a one time promotional discount"Company with 201-1000 employeesA while ago
"Datadog indicated that we should keep at least 1 custom metric in our Order Form to lock in legacy pricing, indicating there may be an increase coming soon"Company with 201-1000 employeesA while ago
"If using enterprise hosts, typically this is if there are a lot of custom metrics or containers. If AI alerts are not needed, switch to pro plus hosts to right-size the contract and get additional savings"Company with 201-1000 employeesA while ago
"Datadog told us we could not decrease our log retention if we bought through AWS Marketplace. We are on 30 day."Company with 201-1000 employeesA while ago
"Datadog had an error that they just patched in how they count session for RUM Mobile. The issue is tracking react native where it's counting multiple sessions when someone uses an app in the background and splitting up longer sessions. We should have had around 5000 and they had us at 150,000. We are working on getting refunded but this was a huge error that led to giant bills and should affect all Datadog users. "Company with 201-1000 employeesA while ago
"Datadog charges a 1.5% uplift for going through AWS Marketplace. They have told us that there were some technical limitations to where they cannot charge for on-demand for a number of different products (RUM, Sensitive Data Scanner, Database Monitoring and more). So it sounds like we have avoiding any on-demand bills for those products. They have told us that starting June 1st, this will be resolved and have asked us to accept a new private offer link. "Company with 201-1000 employeesA while ago
"Important to get the following language included on the Order Form for multi-year Drawdown deals to protect from under-commitment:
"Should Customer’s use of the Services not exceed the Yearly Spend Allowance prior to the end of Year 1, Datadog will credit the remaining amount to the following year’s Yearly Spend Allowance. For clarity, Customer will not be entitled to a refund or credit of any uncharged portion of the Year 2 Yearly Spend Allowance remaining at the End Date of this Order Term.""Company with 201-1000 employeesA while ago
"In the past, Datadog will rarely include any language guaranteeing rollover of unused funds, however, we saw this on a multi-year, $1M+ ARR deal:
"At the end of this Order Term, provided that the Customer enters a renewal Order with a minimum term of 12 months, and that Customer's annualized committed spend does not decrease, Datadog shall credit any prepaid but unused amounts of up to $90,000.00 applicable to the Base Fee under this Order (the "Credit of Unused Funds"). Such Credit of Unused Funds may only be used against Datadog Services on the renewal Order, and for the avoidance of doubt, would not be redeemable for cash.""Company with 1-200 employeesA while ago
"During our renewal negotiation, we received a proposal to increase our log prices by $0.03 per million, but we were able to successfully push back and keep our rate the same. "Company with more than 1000 employeesA while ago
"We were able to get roughly ~10% discount across the services we used as part of our renewal discussions with Datadog."Company with 1-200 employeesA while ago
"We managed to get them to backdate our agreement to avoid overages, but we had to push back multiple times."Company with 201-1000 employeesA while ago
"If you're buying through the AWS Marketplace, DataDog will increase the price of the contract. They are one of the only suppliers to do this -- however AWS can apply credits to offset this upcharge."Company with 201-1000 employeesA while ago
"By moving from a subscription to an annual contract, we saw per-unit savings from 14-17% across all the features we used. "Company with 201-1000 employeesA while ago
"They had initially indicated that they would not accept redlines under 100k in spend, but ended up doing so even though our level of spend is fairly low (~$25k/year)."Company with 1-200 employeesA while ago
"We ran our purchases through Insight instead of directly through DataDog, and saw great rates with our high volume."Company with 1-200 employeesA while ago
"We were able to negotiate different payment terms for the period while we were doing our proof of concept. "Company with 201-1000 employeesA while ago
"Negotiating line items where you're expecting growth is easier -- we were able to get 25% off list price for Indexed Spans. "Company with 1-200 employeesA while ago
"It was difficult to get any additional discounting since our usage had no growth."Company with 201-1000 employeesA while ago
"We learned the hard way that if you have two different log retention SKUs on your contract, you won't be able to transact through AWS marketplace due to technical limitations -- AWS is working on fixing this. "Company with 201-1000 employeesA while ago
"Our conversation suggested that Datadog will charge a premium for different payment terms: 2.5% for semi-annual payments, 5% for quarterly, and 10% premium for monthly payments."Company with 201-1000 employeesA while ago
"They showed us some flexibility on pricing for one of our line items that were growing, and were able to provide us ~30% discount when we switched some line items from on-demand to committed pricing."Company with 201-1000 employeesA while ago
"Buying Datadog through AWS Marketplace is effectively paying list price."About Vendr
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