Introduce competitive alternatives to DigitalOcean's offerings in your negotiations, highlighting any lower quotes or better terms from rival providers. This tactic provides a strong basis for negotiating better pricing and terms as it implies that you are considering switching vendors if you do not receive the appropriate concessions.

If you learn about upcoming changes to pricing models or conditions that haven’t been clearly communicated, use this to your advantage in negotiating. Emphasize that lack of notification impacts your budgeting and decision-making process, suggesting a need for more favorable terms as a means of recourse.

Request to eliminate auto-renewal clauses from your contract. This request is typically accepted by vendors who want to keep your business and may help provide you with better pricing and contract terms, as they understand you want the flexibility to assess renewal every year.

If you have experienced any service interruptions, product inefficiencies, or other issues, leverage these points during your negotiations. Bring up specific instances as justification for seeking discounts or more favorable terms, potentially framing those issues as critical, given their impact on your business.

When facing proposed price increases at renewal, advocate strongly against uplift charges. Stress your internal budget constraints and the need for stable pricing given the current usage and service quality.