Presenting alternative options can greatly enhance your negotiating power with ElevenLabs. This tactic is most effective when you inform them that you are considering other suppliers that provide similar functionalities at lower costs. It demonstrates to ElevenLabs that you have viable options in the marketplace, driving them to make more favorable offers to retain your business.
In discussions with ElevenLabs, make a case to review any overage fees or limits that might apply to your usage. Many SaaS providers, including ElevenLabs, can be flexible regarding overages, particularly if you can show projections of growth in your usage. Link this to the negotiation for a longer-term agreement or the inclusion of additional services.
As your usage increases, leverage this as a negotiating point to discuss better rates. The argument that you are growing and need rates reflective of this growth can lead to significant savings when negotiating with ElevenLabs, especially if you commit to a potentially larger volume of usage.
Request that the auto-renewal clause be removed from your contract with ElevenLabs. This gives you greater control over your renewal and enables you to negotiate terms each year without being locked into auto-renewals. Emphasize that this is a requirement from your finance/legal teams to ensure they comply with internal policies.