ESET

By informing ESET that you are evaluating other options for your cybersecurity needs, you create a sense of urgency for the supplier to offer a more competitive price. Identify a competitor who has quoted a lower price or better terms and leverage that in your discussions. This tactic will compel ESET to either reduce their pricing or enhance their offering to keep you as a customer.

Removing auto-renewal clauses will give you more control over the contract and prevent future unauthorized charges. You can use the justification that your finance team has mandated this change for all new contracts, ensuring that there's flexibility to negotiate again in the future.

Pressure ESET to remove any proposed uplifts in pricing upon renewal, especially if you demonstrate that budget constraints limit your spending capabilities. Use specific numbers that reflect increases from past contracts and enforce compliance with current budget limits.

Offering to serve as a reference for ESET or participate in a case study can be leveraged for pricing discounts. This shows your commitment and gives them a marketing opportunity that they may be willing to trade for financial concessions.

Communicate any changes in your company’s needs that result in lesser dependence on ESET’s services, urging them to maintain a reasonable rate that reflects this reduced scope. Building arguments around previous contract terms compared to current proposals can lead to significant discounts.