Leverage competing proposals to negotiate from while evaluating FireHydrant. Present alternatives that provide similar functionality at a better price point, signaling to FireHydrant that financial constraints demand negotiation on their offer.

Identify any concerns or product issues experienced with FireHydrant, and raise these during negotiations to pressure for additional discounts. Document the impact of these issues on usage and efficiency to strengthen your case.

Request to have auto-renewal clauses removed from the contract. Doing so puts you in a better position of control when it comes time to renew in the future and can often lead to better flexibility in negotiations.

If multi-year contracts are being considered, emphasize that such commitments rarely receive discounts and propose a preference for shorter terms unless further incentives are offered. This tactic can be useful in establishing pressure points for negotiations.

Introduce the topic of overage fees during negotiations and reference any original agreements. Propose waiving these fees, especially if you anticipate increased usage moving forward, to avoid financial surprises.

Considerations when buying FireHydrant

OwnershipFireHydrant is privately owned.

Fiscal year endDecember 31

Best months to buyJanuary, July, December

Payment TermsAnnual subscriptions, Monthly subscriptions, Payment via credit card or purchase order for Enterprise

Upgrades/downgradesYes, FireHydrant offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.

Redline thresholdRedline threshold estimate is $100k.

Legal

Standard SaaS Agreement

Vendr community insights for FireHydrant

What real buyers recommend in the negotiation process

Company with 201-1000 employeesThis quarter

On our new purchase, we were faced with budget restraints; leveraging competition and a 24 month agreement, we were able to reduce our pricing by 25% Additionally we requested additional users and was able to obtain free of charge throughout the term.

Company with 201-1000 employeesThis year

We needed to reduce users by 50%, which led to a ~20% increase in per user rates. By leveraging a 2 year agreement, case study and our current financial position we were able to renew at the same per user rate as last year.

Company with 201-1000 employeesA while ago

Leveraging Pricing Anchor/Budget, Leadership Involvement, and Competition effectively facilitated a flat renewal with FireHydrant despite initial expectations for increased spending due to user growth. We were able to lean on issues with inaccurate reporting on users to justify remaining at 32 users to reflect actual needs instead of needing to pay for 80 users. This resulted in us being able to stay below $10k in spend vs. being required to spend $24k to accommodate "growth."

Company with 201-1000 employeesA while ago

Fire Hydrant will provide better rates if willing to commit to growth upfront throughout the term