Freshservice
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Freshservice
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About Freshservice
Freshservice Overview
Cloud based ITSM software for your service desk ✓ Powerful IT help desk automation tool to manage incidents, assets and more ✓ Sign Up for Freshservice ITSM System
Freshservice's 1 Product
Freshservice Cloud based ITSM software for your service desk with powerful automation tool to manage incidents, assets and more ✓ Try Freshservice ITSM Software
Compare prices for similar companies
| Supplier | Freshservice | PagerDuty |
|---|---|---|
| Median Contract Value | $0 | $40,559 |
| Avg Savings | 22.38% | 13.16% |
Vendr community insights for Freshservice
Company with 201-1000 employeesThis month
"We were offered a flat renewal and double checked to see that we had a fair rate from the Vendr team and we sat right in the middle giving us the confidence to just move forward."Company with 201-1000 employeesThis quarter
"We were renewing flat vs the previous term and were offered the same rates as last year - looking into Vendr's data we fell well into the low price range and we able to quickly and confidently move forward with the renewal."Company with 201-1000 employeesThis year
"We leveraged the current discount rate and used that in tandem with a pre-set budget and C-Suite escalation to maintain pricing on a flat, 1-year renewal"Company with 201-1000 employeesThis year
"They tried to remove our 10% discount, but we added 1 more Pro Seat to keep the discount, ultimately saving at renewal"Company with 201-1000 employeesA while ago
"Freshservice originally proposed list pricing on an upgrade to Enterprise Annual for 10 agents citing that they did not offer discounts for less than 25 agents. We leveraged budget constraints and a 24 month contract to secure a 10% discount."Company with 201-1000 employeesA while ago
"Freshservice was not flexible on auto renewal outside of 60 day opt-out window. By leveraging lack of account support and future churn, Freshservice worked with us reallocate Pro licenses to Daily Pass users to bring decrease the monthly charge for day pass users."About Vendr
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