Present alternative quotes from competitors effectively to drive home the need for price adjustments. Highlight differences in pricing and any additional value adds you're receiving from the competitor’s offering. Mention to Security Journey that they are at risk of losing your business if they cannot match or come close to a competitor’s offer.
Negotiate for the elimination of any uplift mentioned in your contract regarding renewal increases. Clearly state that the growth in use or full-scale purchase should equate to equal or lower pricing, not an increase. This can be leveraged to keep your budget in check while still expanding your usage of the platform.
Emphasize the necessity of removing an automatic renewal clause in your agreement. This will keep your negotiation options open in the future, and provide a feeling of flexibility, should pricing or service levels not be satisfactory. This request often opens discussions around pricing adjustments.
If there are any potential overage charges associated with your current plan, negotiate for their removal or waiver. Frame this as a necessary component to achieving internal budget goals without penalizing your growth in usage or adoption of their services.
Offer to participate in a case study or act as a reference, contingent upon achieving favorable contract terms. Explain that your endorsement of their product will require the best pricing and terms available.