Leverage competition to drive negotiation outcomes by presenting alternative quotes from comparable vendors. Make sure to convey that your finance team requires this assessment as it's critical in their decision-making process. This tactic emphasizes the need for competitive pricing.
If your organization anticipates substantial growth in users, stress this requirement as a condition for negotiation. Highlight that with increased usage, the contract should reflect economies of scale, resulting in lower rates per user.
Address potential overage fees during negotiations, especially if usage fluctuates or is expected to increase. Use past usage data as leverage to negotiate waived overages and ensure your contract encourages growth without unexpected costs.
Emphasize to Infor that an automatic renewal clause is a barrier for your organization. This approach aligns with internal compliance and procurement needs, making it clear that you require manual renewal processes to maintain oversight and control.
Discuss the need for either monthly or short-term contracts due to concerns around ROI and product viability. Ensure the vendor understands that current circumstances necessitate this flexibility to safeguard your organization’s interests.