The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
The 2025 SaaS Trends Report: Uncover the top SaaS purchases, pricing trends, and AI's impact on software buying
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About
inSided
$23,500$84,400per year
Fast, fair, easy pricing. No sales call required.

inSided

The only customer success community platform built to help B2B SaaS improve customer success and retention. Measurably increase engagement by combining online community and a self-service knowledge base.

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How much does inSided cost?

Median buyer pays
$42,500
per year
Based on data from 26 purchases, with buyers saving 17% on average.
Median: $42,500
$23,500
$84,400
LowHigh
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About inSided

inSided Overview

The only customer success community platform built to help B2B SaaS improve customer success and retention. Measurably increase engagement by combining online community and a self-service knowledge base.

inSided's 2 Products

InSided Online Community Platform logo
InSided Online Community Platform

The only customer success community platform built to help B2B SaaS improve customer success and retention. Measurably increase engagement by combining online community and a self-service knowledge base.

inSided logo
inSided

The only customer success community platform built to help B2B SaaS improve customer success and retention. Measurably increase engagement by combining online community and a self-service knowledge base.

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests

Vendr community insights for inSided

Company with 201-1000 employeesA while ago
"InSided was willing to decrease the cost of unique visitors per 6k from $3,000 per month to $500 per month by emphasizing the long standing partnership between parties."

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