Leverage quotes from competitors to negotiate a better price or terms with Instructure. Presenting actual quotes can emphasize the need for alignment with your budget, especially if other competitors offer similar functionalities at a lower price.
Emphasize the need to remove any auto-renewal clauses to maintain control over future negotiations. Position this as a requirement from your finance/legal teams to ensure further discussions are not limited by automatic terms.
Ensure that you manage how many licenses or features you truly need based on current usage and future predictions. This will help when negotiating pricing to align better with actual needs.
If you anticipate growth, communicate this to negotiate better per-user rates, leveraging economies of scale to justify a lower rate per user as you add more licenses.
Negotiate against any proposed uplift in costs for renewed subscriptions, arguing that there has been no precedent for such increases and that stable pricing should be honored.