The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
The 2025 SaaS Trends Report: Uncover the top SaaS purchases, pricing trends, and AI's impact on software buying
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About

Kibo

Kibo empowers retailers and branded manufacturers to achieve optimal performance of B2C and B2B commerce through unified consumer experiences. With over 40 years of innovations, Kibo provides a complete omnichannel commerce platform delivered with the ...

|Visit kibocommerce.com

How much does Kibo cost?

Kibo offers a variety of pricing structures depending on the product selected. Their pricing model is flexible and transparent, allowing businesses to pick and choose the modules they need for their eCommerce and order management solutions. Each product can be customized based on specific requirements, and Kibo promotes a phased approach to implementation, allowing businesses to roll out solutions gradually to optimize costs.Kibo's pricing strategy also emphasizes usage-based fees, particularly priced based on order lines instead of Gross Merchandise Volume (GMV). This means that costs will remain manageable even as businesses scale, as Kibo charges for the number of order lines rather than the overall business revenue. The average contract value is reported at $117,500, with the proposed price for some engagements around $235,000, indicating significant room for negotiation based on business size and needs.
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How does Kibo price and package their products?
View pricing on Kibo's website
Product: 
Starter
Contact for pricingPayment TermsMonthly/AnnualPopular FeaturesCustomizable order routing workflows

Negotiating with Kibo

Negotiation Tips

Presenting competition as an alternative has proven to yield the best outcomes in negotiations. By indicating that a competitor, similar to Kibo, offers comparable functionality at a lower price point, you can create pressure to negotiate better terms. Share specific comparisons and stress the necessity of staying within budget constraints driven by finance.
As you navigate pricing negotiations with Kibo, it’s crucial to request the removal of any proposed uplift in costs associated with the renewal. Emphasize that your expectations have accounted for stable usage and you weren't planning for an increase, highlighting market norms where suppliers typically provide flat renewal pricing.
Make sure to efficiently review the current utilization of Kibo's services to ascertain that you're only paying for what's necessary. If you notice underutilization, leverage that information during negotiations to request a reevaluation of pricing, aligning it with actual usage even before entering contract discussions.
Removing auto-renewal clauses from the contract is crucial during negotiations. Emphasize that your finance department requires flexibility to reassess spending annually, allowing you to better control future contract terms and pricing.
If your organization anticipates growing its usage of Kibo's offering, you can leverage that anticipated growth during negotiations. This tactic helps push for lower rates due to economies of scale, ensuring that increased usage also leads to cost-effectiveness.

Considerations when buying Kibo

OwnershipKibo is privately owned and operates in the eCommerce and order management systems market.
Fiscal year endDecember 31
Best months to buyJanuary, June, September
Payment TermsNet 30, Net 60
Upgrades/downgradesYes, Kibo offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $200k.

Additional Info

What is Kibo?

Kibo empowers retailers and branded manufacturers to achieve optimal performance of B2C and B2B commerce through unified consumer experiences. With over 40 years of innovations, Kibo provides a complete omnichannel commerce platform delivered with the ...
Kibo's 1 Product
Kibo
Kibo is a headless eCommerce platform that offers rich commerce functionality and full flexibility, ready to use out of the box and customizable to users' needs. The platform is designed to unify the digital storefront and back-office operations, streamline customer experiences, and optimize commerce for a variety of companies.

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