The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
The 2025 SaaS Trends Report: Uncover the top SaaS purchases, pricing trends, and AI's impact on software buying
Vendr's purple icon logo
About

Loop Returns

The returns app for Shopify's top brands. Loop improves retention by encouraging your customers to exchange rather than requesting a refund

|Visit loopreturns.com

How much does Loop Returns cost?

Median contract value
$560
per year
Based on data from 3 purchases.
Median: $560
$388
$3,696
LowHigh
See detailed pricing for your specific purchase

AI Quote Analysis

Upload your quote to check if you’re getting a fair price, under 2 minutes and completely free.Chart showing an example of a price range
Chart showing an example of a price range
How does Loop Returns price and package their products?
View pricing on Loop Returns's website
Product: 
Offset
FreePayment TermsMonthly (flexible for Offset plan)Popular FeaturesAll of Loop's best functionality

Negotiating with Loop Returns

Negotiation Tips

Presenting alternatives effectively during negotiations can yield favorable outcomes. By introducing competitors and their pricing, you showcase the tangible option of churn, which can push Loop Returns to provide better terms or pricing. Leveraging this tactic would be vital in emphasizing the uniqueness of your vendor needs and budget restrictions.
By emphasizing your growth and the increasing number of users, you can negotiate for better pricing based on economies of scale. This tactic can be particularly effective in securing more favorable contract terms as the supplier may benefit from the larger user base. Make sure to communicate your expected growth clearly to anchor their pricing accordingly.
If your usage or features have remained steady or decreased, leveraging this to negotiate for a lower price is a practical tactic. By ensuring that the renewal does not come with an unnecessary price increase, you protect your current budget. Making clear expectations around your financial allocations will enhance the potency of this tactic.
You should bring up overage fees in your discussions with Loop Returns. Often, these fees can be negotiated or waived entirely, especially if product usage aligns with initial agreements. Referencing previous contracts and the original terms will provide leverage. Take time to review the current usage to ensure you're asking for feasible reductions.
Requesting the removal of auto-renewal clauses can often yield positive negotiation outcomes. Initially communicating that your finance team requires this adjustment can shift the leverage in your favor, promoting favorable terms without the risk of automatic escalations.

Considerations when buying Loop Returns

OwnershipLoop Returns is privately owned.
Fiscal year endDecember
Best months to buyJanuary, March, July
Payment TermsMonthly, Annual
Upgrades/downgradesYes, Loop Returns offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $100k.

Vendr community insights for Loop Returns

What real buyers recommend in the negotiation process

Company with 201-1000 employeesThis year
Loop offered us 1 month without having to pay the base fee after referencing our lack of usage over the last year.
Company with 201-1000 employeesThis year
Loop was willing to decrease our base fee as we were supposed to launch our app in multiple instances last year, but now are just going to do it on our US store going forward.

Additional Info

What is Loop Returns?

The returns app for Shopify's top brands. Loop improves retention by encouraging your customers to exchange rather than requesting a refund
Loop Returns's 1 Product
Loop Returns Management
Loop is a return management app that grows with Shopify brands. And makes returns stress-free for you and your shoppers.

About Vendr

Vendr FAQs