Negotiate removal of auto-renewal in your contract to retain flexibility for future negotiations. Emphasize the need for your finance team to have control over renewals and the desire to evaluate options each year.
Leverage competitive offers from other similar tools to negotiate better pricing or terms with Metabase. Present alternative pricing or offerings and indicate that your internal teams are evaluating all potential options.
Push back against any suggested uplift. Clarify that your budget expectations did not include this increase, especially if your usage has remained stable. Highlight that you expect pricing to be favorable with your continued partnership.
If you anticipate growth and an increase in users, advocate for pricing adjustments that reflect this growth. Make it clear that your finance team expects adjusted pricing due to increased usage to maintain positive ROI.
Propose that your participation in case studies or reference calls could be a valuable asset for Metabase, contingent upon reaching an agreeable pricing structure. This is a non-monetary 'give' that can enhance your negotiating stance.