New Relic
$21,739–$427,400per year
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New Relic
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See what others are paying for New Relic
Median buyer pays
$100,004
Based on data from 200 purchases, with buyers saving 24% on average.per year
Median: $100,004
$21,739$427,400
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About New Relic
New Relic Overview
New Relic provides cloud Application Performance Monitoring (APM) for application engineers. They help companies gain visibility into their software system’s performance, understand user experience, and optimize application delivery. They are a category leader in APM. Most customers do a Proof-of-Concept and/or start on a month-to-month agreement with New Relic before moving to an annual commitment. New Relic has changed their pricing model several times in recent years. The pricing structure primarily revolves around the number of users and the volume of data being ingested. New Relic changed their pricing model in 2019 but we are still seeing "Legacy Pricing" customers being renewed/switched over to the new plan. This likely will continue to happen over the next year and beyond.
New Relic's 1 Product
A digital intelligence platform used by developers, ops, and software companies to understand how your applications are performing in development and production.
Compare prices for similar companies
| Supplier | New Relic | |
|---|---|---|
| Median Contract Value | $100,004 | $64,754 |
| Deals handled | 219 | 15 |
| Unique Purchasers | 127 | 11 |
| Avg Savings | 23.9% | - |
Security and compliance
DPA available
SOC2 attestation
Annual penetration tests
Negotiation insights
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RenewalsNew purchases
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High chances of successVendr community insights for New Relic
Company with 201-1000 employeesThis month
"New relic offered a flat renewal if the agreement was to auto renew. They also pushed back on Vendr involvement, so we simply auto renewed the agreeement."Company with 201-1000 employeesThis quarter
"We were able to save by only activating the monitoring library on a subset of servers to reduce costs while still capturing necessary data. We also used retention filters to keep only the most relevant data, which can significantly lower costs "Company with 201-1000 employeesThis quarter
"We were able to keep our current pricing on the Savings plan. We negotiated this contract last year to optimize our spend and utilized competition to get the best pricing. Our commitment with New Relic went up year over year so they kept our same pricing. "Company with 201-1000 employeesThis quarter
"We were paying month to month on the New Relic One plan and decided to stay on this because we do not have much price predictability to put together an annual contract. It didn't make much sense to switch because pricing would go up for us. "Company with 201-1000 employeesThis year
"We were about to lose our one time discount and were able to keep auto-renew on that extended our discount. "Company with 201-1000 employeesThis year
"We were able to stay on the Compute pricing model (volume plan) vs switching to their new pricing model (the savings plan) upon renewal. "Company with 201-1000 employeesThis year
"We were able to negotiate a 3-month extension while we completed the process of transitioning to DataDog."Company with 201-1000 employeesA while ago
"We were on a legacy New Relic plan and they were saying we were being forced to upgrade. This was making our price go from $12K to $23K. After demoing with Datadog and pushing back significantly, they allowed us to auto-renew for another year on the same plan at $12K"Company with 201-1000 employeesA while ago
"New Relic offered us a savings plan on an $8K annual contract. Previously my understanding was this was only for companies over $100K per year committing to 20% growth"Company with 201-1000 employeesA while ago
"New Relic has a new Live Archive feature for logs which stores specific logs in AWS and you only pay for queries to access the logs sporadically. This is supposed to be much cheaper and is expected to put them in a better position to compete with Sumo and other log providers on price.
"Company with 201-1000 employeesA while ago
"We had a $30K commitment to New Relic and only used half of it as we were approaching our renewal. We lowered our commitment to $20K and were able to get a $4K credit in return for adding another user which was equivalent to getting a free user. "Company with 201-1000 employeesA while ago
"New Relic is pushing all customers to 2 new plans. A "Savings Plan" and "Volume Plan". The "Savings Plan" means the customer has to commit to a minimum amount of users per month, but doesn't have to commit to data and can flexibly consume the commitment with either additional users or more data. The contract doesn't end until the spend is completely consumed, so it could be up to 2 years if you overcommit. The Volume plan requires a monthly data and user commit and is similar to Datadog's monthly model. You can only get credits applied on the volume plan - a customer recently was on a legacy plan an upgrading paying much more and they secured a $12K credit on a $90K renewal. "Company with 201-1000 employeesA while ago
"We were able to lock in rollover of funds ahead of signing our new contract, allowing us to keep credits that would have expired."Company with 1-200 employeesA while ago
"New Relic told us they are raising their data prices for all customers from $0.25 to $0.30/GB, but we were able to mitigate the cost increase by asking for credits as part of our negotiations."Company with 201-1000 employeesA while ago
"New Relic pushed back on user count discounts as they're trying to move to one-time credits instead, as they are now trying to standardize user pricing."Company with 1-200 employeesA while ago
"Their VP of sales told us that they would no longer offer heavy discounts on per-user pricing, unless we were willing to commit to a minimum number of users, as they had found too many customers overestimated the number of users they needed."Company with 1-200 employeesA while ago
"New Relic offers a license type in between "Basic" and "Full" called "Core Users"; these are paid licenses but are about a quarter of the price of a Full license, with limitations on functionality."About Vendr
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