Introduce competition as a viable alternative during negotiations. This strategy is effective when you present a realistic option that showcases noticeable cost differences, especially if the competitor offers similar functionalities at a lower price. Use this to push for additional discounts or improved terms since finance is sensitive to pricing. Make sure to relay any competing offer that matches or surpasses Nintex's terms, factoring in features and additional value.
Negotiate to have the auto-renewal clause removed from your contract. This can provide you with greater flexibility and leverage in future negotiations, allowing you to reassess pricing and terms as needs change. Many financial teams also require manual renewal to ensure all conditions of the contract are monitored closely, which can aid in better financial planning.
Push for the removal of any proposed uplift during the renewal negotiations, especially if the expected usage remains consistent or decreases. Cite budget constraints and emphasize that your team only planned for a minimal increase. Highlight that many competitors provide better terms on renewals, particularly for stable or growing volumes.
If Nintex proposes a pricing model change, use the occasion to express the need for continuity at previously agreed rates. Make clear that any changes would need to be backed with tangible improvements or additional value not originally scoped in the prior agreement. Additionally, requiring clarity around the advantages of the new pricing model will bolster your negotiating position.