Customers who anchor at a budget requirement significantly below the uplift percentage have seen the best result in lowering uplift at renewal. Require that the uplift is removed and the pricing for the add-on is reduced. Base this on your allocated budget.

Customers have found that when they emphasize removing the auto renewal due to a requirement of finance/legal in order to proceed with renewal have seen the most success in getting the auto renew removed.

Customers who address overage fees in the renewal conversation or as part of a mid-purchase upgrade have found them to typically be negotiable or waived completely. Customers suggest always referencing the original agreement to understand the existing terms.

Customers who leverage finance budget constraints and many other suppliers including security features at no premium cost have found the most success in getting the added feature discounted or even waived.

Customers who present competition as an alternative have seen the best outcomes in negotiations when they clearly communicate that competing offers are lower or include additional features.

Propose your participation in a reference call or case study as a value-add, contingent upon reaching agreeable terms that reflect the partnership's mutual benefit. Customers who leverage acting as a reference or participating in a case study as something reserved for their most important suppliers have had success in achieving pricing reductions.