Negotiate for the option to lock in pricing upon renewal as well as a pre-negotiated pricing table should you grow your contract over the term. This future-proofing tactic ensures that as you scale, your costs don’t escalate disproportionately. Communicate your intention to expand your usage and how price protection could be mutually beneficial.
Ensure you negotiate reductions in costs per user/usage as your contract grows. Highlight how increased use should equate to lower per-unit costs and communicate this expectation to the vendor. This not only secures better pricing as you grow but also provides a mechanism for long-term cost planning.
Introduce competition as a strong negotiating tactic. Let Cegid know that other vendors have comparable offerings at lower prices. This establishes urgency for them to present a better offer. Be clear that while you prefer their solution, financial constraints mean you're required to consider alternatives based on their pricing.
Emphasize the need to remove any auto-renewal clauses. This can secure advantageous terms for future negotiations by ensuring you have flexibility at renewal time without being locked into potentially unfavorable terms. Indicate that compliance with this request is essential for moving forward with the discussion.
Document any past product issues or dissatisfaction, linking them directly to the need for a discount or better pricing terms. This approach justifies your request for adjustments in the pricing model and places responsibility on the vendor to improve service levels as you continue your partnership.