Presenting competition as a viable alternative has historically yielded the best negotiation outcomes. Reiterate to the supplier that other competitors have quoted a lower price for similar offerings. By illustrating this, you can apply pressure for better terms or pricing from your preferred vendor.

Addressing the uplift at the time of renewal can be beneficial. If your expected growth or usage doesn't align with the proposed increases, negotiate for the uplift to be removed based on prior agreements and expected growth. Emphasize that existing providers often offer better pricing as usage increases.

Emphasize the necessity to remove auto-renewal clauses. This provides the flexibility for future negotiations and ensures that you have control over your contract renewals rather than being bound by automatic extensions. Present this as a strict requirement from your finance or legal team.

Offering to become a reference or participate in a case study can be a powerful negotiation tool. This provides marketing and credibility for the vendor, which they may be inclined to reciprocate with better pricing or terms for your commitment.

If you anticipate growth in user numbers or expanded use cases, leverage this to negotiate lower per-user pricing. The expectation is that as your engagement increases, the cost per unit should decrease due to economies of scale.