Introduce competitive offers from other SaaS providers to leverage better pricing and terms from Redis Labs. By showing clear alternatives and their prices, you can create urgency for Redis to match or beat those offers.
Push back against any suggested uplift to keep costs controlled. Emphasize that your organization cannot accept such increases as their CFO has set strict budget guidelines for this contract renewal.
Negotiate to include language that prevents automatic renewal without explicit consent. This allows you to maintain flexibility in future negotiations and protects against unexpected price increases.
If intending to add more users or licenses, use this as a lever to negotiate for lower rates per user. Highlight the potential for significant growth, encouraging Redis Labs to offer tiered pricing that favors large volumes.
Offer to participate as a reference or support a case study in exchange for better pricing. This adds marketing value to your contract and can be a strong incentive for Redis to accommodate your pricing demands.