Leverage any competitor's offer that provides similar functionality for a lower price. It's essential to reiterate to Resolver that you are evaluating other options with significant price differences, which will strengthen your negotiating position. Highlight the competitor's specific offerings and pricing deficiencies relative to Resolver's proposal.
Negotiate to remove auto-renewal clauses from the contract based on internal requirements. This gives your organization more control over future agreement extensions and ensures flexibility every renewal cycle. Assure Resolver that this is non-negotiable for your finance/legal teams to move forward with the contract.
Request a price lock-in for the duration of the contract to protect against future price increases, especially important considering the proposed uplift in pricing. This helps ensure that the costs align with your budget constraints and reduces uncertainties for future budget planning.
In discussions, express that your organization did not anticipate an increase in pricing and that the best path forward includes a flat renewal or reduction in the proposed uplift. Stress that a commitment to a longer-term solution would likely be contingent on this removal. Use your organization's commitment and expected growth as leverage.
If Resolver's prices are higher than competitors, evaluate whether bundling additional capabilities or features could justify the expense. Frame this as a preference for keeping all services with one supplier, potentially leading to a negotiation for a lower bundle rate or added features at minimal cost.
Propose that in exchange for meeting your pricing needs, you are willing to support Resolver in marketing efforts, such as providing a testimonial or participating in a case study. Ensure this is framed as a significant value-add contingent upon achieving favorable pricing.