If you mention that you are evaluating other competitors and their offers, you can leverage that to negotiate a better deal. By presenting a competitive quote that is lower than what Risk Ledger has offered, you may push for adjustments in pricing or additional features that align closely with the competitor's offering.
In case of discussed overages, push to have these waived or significantly reduced. Emphasize the growth you'll maintain during the contract term, and negotiate for the possibility of penalty waivers due to under-usage or historical performance.
During negotiations, insist that any auto-renewal clauses be removed from the contract. This gives you control over the renewal process, allowing for negotiation leverage in future discussions without being locked in, which may lead to a better renewal rate.
Propose your organization being included in marketing efforts, like case studies or references. This can serve as a 'give' to provide value in return, and suppliers often counter with beneficial pricing adjustments as a result.
Negotiate to eliminate any proposed uplifts due to unforeseen changes in usage. Emphasizing a fixed rate based on past performance rather than accepting increases can lead to better terms.