Introduce competition as a lever by showcasing quotes from similar service providers. By indicating that another vendor has offered a better price for equivalent functionality, you naturally create a sense of urgency for the incumbent supplier to lower their pricing or enhance their service offerings.

Negotiate the removal of auto-renewal clauses that bind your organization to the contract without negotiation in future years. Emphasize that your finance team requires upfront negotiation on terms without automatic renewals to maintain flexibility in your software maturity strategy.

Identify specific product challenges faced during usage, and leverage these as justification for a potential discount. Point out failures, limitations, or requirements that were not met in past contracts to create a compelling case for negotiating reduced pricing.

Present any security concerns or requirements that necessitate an upgrade or change in service, leveraging the fact that other providers might meet these needs without an additional cost. This creates leverage in negotiating for better terms.

Propose your willingness to serve as a reference or participate in a marketing case study in return for pricing reductions. This tactic adds value to the supplier while also aligning interests and commitments for both parties.