Present competing offers from other providers to emphasize the need for competitive pricing from Sungard Availability Services. This tactic leverages the potential threat of switching to an alternative vendor, encouraging the supplier to offer better terms to retain your business.
Emphasize the necessity to remove auto-renewal terms from the agreement. Highlight that this requirement is critical due to internal policies that require executive review before renewal decisions. This negotiation point can help maintain leverage for future negotiations.
Engage with Sungard Availability Services to advocate for the removal of any proposed uplift in costs, especially if current usage levels are similar to or lower than previous terms. Use budget constraints as leverage to set clear expectations for stable pricing.
Negotiate for terms that enable pricing protections or reduced costs as usage scales. This will help ensure that rates do not escalate unreasonably with growth, securing more favorable long-term terms, particularly important for a continuous services vendor.
Discuss the application of discounts without labeling them as one-time offers. Insist on recognizing that any discount should apply to every future renewal as previous agreements lacked clarity on pricing increases.
Offer to participate in a case study or reference program contingent on achieving satisfactory pricing. This tactic provides a non-monetary exchange that can strengthen your negotiating position.