Leverage alternative quotations from competing suppliers to push for a better deal with Twine Labs. Highlight specific competitive offers that demonstrate lower pricing or enhanced value for the same functionalities. This tactic can create urgency and pressure for Twine Labs to act competitively.
Address the proposed uplift in pricing during the renewal conversation. Emphasize that your organization did not anticipate any uplift and that any significant increase in costs is contrary to what's standard in the industry. Push for an explanation and potential removal of uplift in return for continued partnership.
Negotiate to eliminate any auto-renewal clauses in your contract to maintain flexibility in future negotiations. Emphasize that your finance team requires contracts without an auto-renew feature to ensure careful review and budgeting for later phases.
If you plan to significantly increase user licenses, utilize this growth as a negotiating point to request lower rates. Make sure to frame this growth in a way that emphasizes long-term commitment and the desire to maintain competitive pricing as you expand your user base.
Propose that you are willing to serve as a reference or participate in case studies that highlight the success of the Twine Labs platform. This could leverage their interest in your agreement to obtain a better pricing model or discount.