Presenting competition as an alternative can drive the best outcomes in negotiations. Highlight that rival vendor, X, has quoted a lower price on a similar service, compelling them to respond with a more favorable offer or discount.

Request a reduction in the proposed uplift based on budget constraints and the expectation of stable pricing in light of your growing usage. Remind Twingate that competitive alternatives typically do not apply significant uplifts on renewals.

Mention that your team has exceeded capacity requiring overages, but highlight that this needs to be waived as part of growing your contract together. It should be leveraged as a way to avoid unexpected costs in the future.

If a one-time discount is included as part of their offer, clarify that you expect this discount to carry forward into future renewals, as nothing defines it to be limited. Secure this in writing as part of the contract to validate it.

As Twingate offers premium features, share that these security enhancements were expected in the plan provided and request to have them at no additional cost, especially if they are essential for compliance.