Leveraging competition during negotiations can yield favorable outcomes. You should present quotes from other vendors offering similar functionality at a lower cost. This creates urgency for Twingate to consider your pricing needs seriously.
Emphasizing the need to remove auto-renewal clauses can give you better negotiation leverage for both pricing and terms. Many finance teams now require this as a safeguard against unexpected charges.
Offer to act as a reference or participate in a case study in exchange for pricing concessions. This value-add can foster a more collaborative relationship, potentially leading to better pricing.
Push for discounts that are not categorized as one-time offers to ensure that what you negotiate carries over into future terms, allowing for potential savings in subsequent renewals.
If you're experiencing a request for rate increases or uplifts, anchor your negotiation on a no-increase basis and highlight your current budget constraints to facilitate discussions on permanent rate freezes.