Introduce competitive pricing to leverage for a better deal. By communicating that another vendor has cheaper pricing or better value, you can negotiate from a position of strength. Present the specifics of the competitor's offer to emphasize your budget constraints and need for a better price.
When negotiating a plan that anticipates user growth, emphasize that your growing user base should lead to lower per-user rates. This could result in overall cost savings as you scale and ensure that pricing remains competitive and reflects your increase in usage.
Request to waive overage fees in exchange for committing to an early or extended contract term. Highlight that you want to avoid unexpected costs that could impact your budget negatively as your usage increases.
Negotiate to eliminate auto-renewal clauses in your contract. Such clauses can lock you into unfavorable terms in future years, and removal is often seen favorably by providers as it maintains your negotiation leverage for future contracts.
Offer to serve as a case study participant or reference in exchange for better pricing or terms. This can be a valuable marketing tool for the supplier, and leveraging it can help you secure a better deal.