The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
The 2025 SaaS Trends Report: Uncover the top SaaS purchases, pricing trends, and AI's impact on software buying
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About

User Interviews

With User Interviews, it’s simple to run high-quality research with your target audience. Get on-demand access to our panel of over 5 million research participants and target professional segments, demographic groups, consumer behavior, or any niche audience you’re looking for.

|Visit userinterviews.com

How much does User Interviews cost?

Median contract value
$8,410
per year
Based on data from 36 purchases.
Median: $8,410
$3,850
$37,018
LowHigh
See detailed pricing for your specific purchase

AI Quote Analysis

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How does User Interviews price and package their products?
View pricing on User Interviews's website
Product: 
Pay As You Go
$49/sessionPayment TermsannuallyPopular FeaturesAudience features: 5+ million participants, rich targeting, quality guaranteeAdd-OnsAdvanced B2B targeting (+$45/session)

Negotiating with User Interviews

Negotiation Tips

Introduce competitive pricing to leverage for a better deal. By communicating that another vendor has cheaper pricing or better value, you can negotiate from a position of strength. Present the specifics of the competitor's offer to emphasize your budget constraints and need for a better price.
When negotiating a plan that anticipates user growth, emphasize that your growing user base should lead to lower per-user rates. This could result in overall cost savings as you scale and ensure that pricing remains competitive and reflects your increase in usage.
Request to waive overage fees in exchange for committing to an early or extended contract term. Highlight that you want to avoid unexpected costs that could impact your budget negatively as your usage increases.
Negotiate to eliminate auto-renewal clauses in your contract. Such clauses can lock you into unfavorable terms in future years, and removal is often seen favorably by providers as it maintains your negotiation leverage for future contracts.
Offer to serve as a case study participant or reference in exchange for better pricing or terms. This can be a valuable marketing tool for the supplier, and leveraging it can help you secure a better deal.

Considerations when buying User Interviews

OwnershipUser Interviews is a private company.
Fiscal year endDecember 31
Best months to buyDecember, January, June
Payment TermsAnnual billing, Pay per session
Upgrades/downgradesYes, User Interviews offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $20k.

Additional Info

What is User Interviews?

With User Interviews, it’s simple to run high-quality research with your target audience. Get on-demand access to our panel of over 5 million research participants and target professional segments, demographic groups, consumer behavior, or any niche audience you’re looking for.
User Interviews's 3 Product
Recruit
Recruit any target audience from our 5M+ research panel
Research Hub
Automate research with users and build an opt-in panel
User Interviews
User Interviews simplifies high-quality research by providing on-demand access to a panel of over 5 million participants, allowing targeting of specific demographics, behaviors, and professional segments.

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests

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