Presenting competition as an option has shown effective results in negotiations. Highlight that other providers are offering a lower price for similar services to emphasize your need for a better deal. Stress how the price is a critical factor based on the competitive landscape.

Addressing overage fees upfront during negotiations can lead to them being waived. Reference the original agreement to argue against these fees and emphasize that growth should not mean paying more than initially agreed upon.

Emphasize your requirements around capacity and growth when adding significant users. Highlight how larger user numbers can lead to better pricing, due to economies of scale, and establish your need for renewed pricing that reflects this growth.

Use any required security upgrades as a basis for negotiating a discount on services. Describe how many suppliers provide similar security without added costs, leveraging budget constraints to negotiate better terms.

Request the removal of auto-renewal clauses in contracts to maintain flexibility over your future purchasing. Stress this has become a requirement from your finance/legal teams to secure a better positioning for future negotiations.