Presenting competitors as alternatives has shown to yield positive results in negotiations. If an alternative supplier is offering better pricing or terms, leverage that information to request a more favorable deal from Vanguard. Highlight that, while your preference is Vanguard, the pricing from competitors necessitates a review of available options.
Removing auto-renewal terms gives you more flexibility in future negotiations and ensures you are not locked into terms without reassessment. Using the need to comply with new internal financial policies, express that the absence of auto-renewal will enable your organization to reassess the contract effectively at each renewal.
Negotiate against any proposed uplift by expressing budget constraints and unexpected fluctuations in organizational needs. Clearly communicate your expectation for stable pricing, especially if user engagement has not seen significant growth. Emphasize the necessity for Vanguard to maintain competitive and predictable pricing.
If you anticipate growth in user numbers or organizational demand, leverage this to negotiate reduced rates based on economies of scale. Indicate that Vanguard's pricing should reflect your expanding user base, which warrants a reduction in per-user costs as the organization scales.
Propose your value to Vanguard by being willing to participate in case studies or reference calls, contingent upon achieving acceptable pricing and terms. This act of collaboration can incentivize Vanguard to offer more favorable pricing as they leverage your organization's positive experience for marketing purposes.