Begin by identifying competitors in the AI voice market that offer similar functionalities at a lower cost to create leverage in your negotiation. It's helpful to let WellSaidLabs know that you are considering alternatives which can spur them to provide their best pricing and terms.
Offer to make an annual payment upfront in exchange for reduced pricing. This can help leverage better rates as it provides immediate cash for WellSaidLabs and may allow them to lower overall costs, thus benefiting you.
Break down your negotiations into manageable parts. Start with the most critical aspects of the contract that align with your needs, such as pricing or specific functionalities, to alleviate pressure in discussions and focus on areas that maximize value.
Ensure you negotiate for language that locks in your price against future increases, especially given the complexities of AI software licensing. This can prevent unexpected price hikes in future renewals.
If relevant, identify any service issues you've encountered during your engagement with WellSaidLabs. Document specific instances where the service has not met your expectations and use these issues to justify a request for pricing adjustments or additional discounts.