Introducing competition can significantly strengthen your negotiation position. By presenting offers from other suppliers that provide similar functionality at a lower cost, you can leverage this information to press Yardi for a better deal. It’s essential to highlight that your finance team is tied to budget restraints, and alternatives will be explored if costs cannot be aligned with your market findings.
If there has been an unreasonable uplift proposed during renewal, you can anchor the discussion on your company's strict budget constraints and the necessity for reductions based on the fewer services being utilized. Use market knowledge to substantiate your claims about expected pricing from other vendors for similar services.
Addressing overage fees proactively can often lead to reductions or complete waivers, especially if you can demonstrate how your usage is predictable and within the intended scope of the service. Having an understanding of any existing agreements will give you leverage to negotiate these terms effectively.
If Yardi is pushing for a necessity for an upgrade due to security needs, you should leverage the argument that many competitors include such features at no extra cost. This can help you negotiate for discounted upgrades or additional features without a corresponding increase in cost.