Genesys, or Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience and call center technology to mid-sized and large businesses.
For voice contact centers
For omnichannel contact centers with quality assurance and compliance built in
For omnichannel contact centers with full WEM capabilities
For omnichannel contact centers that want more AI experience at the best value
Genesys, or Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience and call center technology to mid-sized and large businesses.
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
Supplier | Genesys | Calabrio |
---|---|---|
Median Contract Value | $18,000 | $90,832 |