11x.ai

When discussing your renewal with 11x.ai, present any product issues or concerns that may have arisen during your previous term. Articulating these frustrations can serve as leverage to negotiate lower pricing, ensuring that the sales team acknowledges the impact these issues have had on your operations. This dialogue can also compel them to proactively address your concerns, enhancing the future relationship.

Emphasize the potential economic benefits of increased usage and how this growth warrants a discount in rates. Express that your intention to scale up the number of users requires a more favorable per-user pricing structure to truly reflect the value being provided. This can help ensure you remain competitive as you expand your need for their services.

As you discuss the renewal, firmly request the removal of any proposed uplift due to the nature of your existing contract and performance metrics. Reinforce that your organization did not factor in uplift costs during budgeting, and that many suppliers offer flat renewals, which should be the case here as well considering your current usage.

During the renewal negotiations, highlight that the earlier agreements did not reflect a one-time discount, but rather was viewed as a standard pricing model. Request clarity on this to ensure you negotiate for rates that do not lead you to pay above previous levels, given your loyalty as a customer.

In light of emerging cybersecurity standards or compliance pressures, raise your need for optimization around product security. Highlight how some competitors provide advanced security features at no added premium, and leverage this to negotiate for either reduced pricing on security add-ons or a waiver on such fees, ensuring you get competitive value.