Ada
$29,500–$270,000per year
Fast, fair, easy pricing. No sales call required.
How much does Ada cost?
Median buyer pays
$70,001
Based on data from 96 purchases, with buyers saving 17% on average.per year
Median: $70,001
$29,500$270,000
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About Ada
Ada Overview
Ada is the AI automation platform that powers brand interactions between you and your customers. It is automation that delivers results.
Ada's 11 Products
Automated resolutions are how Ada measures and bills usage—each one is a full customer interaction resolved by AI, saving time, cutting costs, and delivering great service at scale.
Conversation Volume tracks the total number of interactions handled by Ada’s AI, helping you monitor engagement, identify trends, and optimize your automation strategy.
Custom Plan
Export rich, real-time conversation data with the Advanced API. Gain deeper insights, power custom reporting, and integrate seamlessly with your data systems for smarter decisions.
Start automating email support in minutes and let Ada manage the heavy lifting. As your queue clears, real-time insights ensure your customer experience continues to improve, day after day.
Streamline operations, lower costs, and deliver exceptional service—while delivering faster, more personal customer support.
Ada is the AI automation platform that powers brand interactions between you and your customers. It is automation that delivers results.
Includes AI, no-code building, reports & insights, advanced, enterprise, and generative features—everything you need to deliver powerful automation in every Ada instance.
Callers only wait 30 seconds on hold before hanging up. With Ada handling call center automation, you can deliver instant support and real-time resolutions—all in effortless conversation.
Compare prices for similar companies
| Supplier | Ada | Intercom |
|---|---|---|
| Median Contract Value | $70,001 | $32,304 |
| Avg Savings | 17.48% | 18.27% |
Vendr community insights for Ada
Company with 201-1000 employeesThis month
"Ada will include a 5% renewal cap on contracts"Company with 201-1000 employeesThis year
"Great team to work with and incredibly responsive - the only ask they couldn't make was the renewal cap."Company with 201-1000 employeesThis year
"Ada offered a free 3 month trial on the AI services in return for an early renewal."Company with 201-1000 employeesThis year
"We were able to secure a flat rate for our overages (same as our contract) instead of an increased rate. We shared the sentiment that we should not be punished for bringing their company more use and money, but rewarded"Company with 201-1000 employeesThis year
"The Ada sales rep noted they have had a price increase and doubled the per conversation rate. We were able to push for a flat conversation rate by committing to a 2 year renewal. "Company with 201-1000 employeesThis year
"We were able to secure a flat renewal and avoid a price increase by allowing the contract to auto renewal. The Ada rep flagged this large increase if the contract cancelled the auto renewal terms. "Company with 201-1000 employeesA while ago
"Leveraging competition with Intercom earned us an additional discount"Company with 201-1000 employeesA while ago
"We were able to agree a 26% discount on list price of $196,250 for 300k conversations. We secured Quarterly payments, with net 60 on our 12 month renewal "Company with 201-1000 employeesA while ago
"We were able to obtain a 20% discount off list price on a new purchase and reduced the implementation fee from $10k to $2,500. We were also able to remove auto-renew. "Company with 201-1000 employeesA while ago
"In order to have a dedicated CSM the total contract value has to be a minimum of $75k. Ada was able to provide several options for renewal, including flat pricing for a multi-year as well. "About Vendr
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