ChurnZero
$16,050–$92,596per year
Fast, fair, easy pricing. No sales call required.
ChurnZero
|Visit churnzero.com
How much does ChurnZero cost?
Median buyer pays
$38,625
Based on data from 73 purchases, with buyers saving 21% on average.per year
Median: $38,625
$16,050$92,596
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About ChurnZero
ChurnZero Overview
ChurnZero is a customer success platform built for growing SaaS and subscription businesses.
ChurnZero's 6 Products
Enterprise aggregates usage and account data; provides churn scores, data segmentation, reporting, and alerts; allows the design of journeys and playbook to facilitate and automate customer journeys and communications; access to account, contact and report data to Slack users; access to account and ticket information to all ZenDesk users; access to public rest API; access to custom dashboards, account insights, and renewal hub, and the ability to use conditional logic in plays.
Professional aggregates usage and account data; provides churn scores, data segmentation, reporting, and alerts; allows the design of journeys and playbook to facilitate and automate customer journeys and communications; allows access to account, contact and report data to teams users; and allows access to account and ticket information to all ZenDesk users.
Equip your team with tools for real-time alerts, segmentation, journey management, and advanced reporting to optimize retention strategies and drive growth.
ChurnZero Professional + ChatBot enhances customer engagement with real-time alerts, segmentation, and AI-powered chatbots. It streamlines communication, boosts retention, and drives customer success.
ChurnZero integrates seamlessly with Zendesk via REST API, enabling enhanced customer success workflows. It streamlines data sharing, ticketing, and customer engagement for improved retention and satisfaction.
ChurnZero integrates with Zendesk to streamline customer success workflows. This integration enables seamless data sharing, ticketing, and customer engagement, driving retention and satisfaction.
Compare prices for similar companies
| Supplier | ChurnZero | Gainsight |
|---|---|---|
| Median Contract Value | $38,625 | $51,670 |
| Avg Savings | 21.25% | 14.76% |
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Low chances of successMedium chances of successHigh chances of successVendr community insights for ChurnZero
Company with 201-1000 employeesThis year
"ChurnZero changed the scope structure to loop all overage users and users under full time into one bucket. This impacts pricing and requires a deeper dive from the sales rep to explain any increases per unit and any changes that are not obvious given the change in SKU breakdown. "Company with 201-1000 employeesThis year
"ChurnZero reps are greatly incentivized on longer term contracts and will increase discounts to a range of 20-25% for multi year terms. "Company with 201-1000 employeesThis year
"We were able to secure a discount for this 2 year renewal and added a price cap, lowered from the original price cap in exchange for multi year terms. The team signed for a new contract / product under the ChurnZero umbrella, securing further discounts on the new purchase. "Company with 201-1000 employeesThis year
"Overall, we are happy with the partnership with ChurnZero and appreciate the time they invest in confirming the needed scope and usage goals. We are happy that we were able to secure Net 30 terms, an enhancement from Net 15 terms and thrilled to have the auto renewal removal. After reviewing all accounts, we refreshed the quote to showcase a bump in the total number and secure a significant discount on this single year renewal. "Company with 201-1000 employeesA while ago
"Freed up seats previously used by email alises for actual users + 3 additional seats included in the flat renewal due to support issues, now resolved"Company with 201-1000 employeesA while ago
"We received a discount through signing a multi-year contract. "Company with 201-1000 employeesA while ago
"ChurnZero had a 25% increase in pricing this year. They offered discounts out the gate to assist with the price increase due to the strong relationship. We anchored at a flat renewal on per license cost and leveraged a multi-year agreement to secure a renewal for double the amount of users of last year and Rest API with an increase in discounts year over year."About Vendr
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