ChurnZero
$17,852–$82,285per year
Fast, fair, easy pricing. No sales call required.
ChurnZero
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Median buyer pays
$40,980
Based on data from 93 purchases, with buyers saving 21% on average.per year
Median: $40,980
$17,852$82,285
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About ChurnZero
ChurnZero Overview
ChurnZero is a customer retention and customer success platform designed to help businesses reduce customer churn and increase customer satisfaction. It provides a range of tools and features to help companies monitor customer behavior, engage with customers, and proactively address issues that could lead to churn. Most customers commit to an annual agreement with pricing based on the platform edition and the number of full or read-only users
ChurnZero's 1 Product
ChurnZero has core features give you sophisticated, intuitive customer success workflows to manage customers efficiently, scale your team’s capacity, minimize churn, and generate more revenue.
Compare prices for similar companies
| Supplier | ChurnZero | |
|---|---|---|
| Avg Contract Value | $40,980 | $155,427 |
| Deals handled | 61 | 205 |
| Unique Purchasers | 41 | 123 |
| Avg Savings | 21.25% | 14.76% |
Security and compliance
DPA available
SOC2 attestation
Annual penetration tests
Negotiation insights
Discount levers
Success pontential
RenewalsNew purchases
Low chances of successMedium chances of successHigh chances of successVendr community insights for ChurnZero
Company with 201-1000 employeesThis month
"ChurnZero changed the scope structure to loop all overage users and users under full time into one bucket. This impacts pricing and requires a deeper dive from the sales rep to explain any increases per unit and any changes that are not obvious given the change in SKU breakdown. "Company with 201-1000 employeesThis quarter
"ChurnZero reps are greatly incentivized on longer term contracts and will increase discounts to a range of 20-25% for multi year terms. "Company with 201-1000 employeesThis quarter
"We were able to secure a 16% discount for this 2 year renewal. We were also able to secure a 5% price cap, lowered from the original 9% in exchange for multi year terms. The team signed for a new contract / product under the ChurnZero umbrella, securing further discounts on the new purchase. "Company with 201-1000 employeesThis quarter
"We were able to negotiate Net 60 terms, remove auto renewal terms, and secure language “Discount notwithstanding, any increases to cost of the ChurnZero software will be no more than 5% at each annual renewal date.” We secured a 20.7% discount for single year terms. For reference, we secured 24% discount for multi year terms. "Company with 201-1000 employeesThis year
"Overall, we are happy with the partnership with ChurnZero and appreciate the time they invest in confirming the needed scope and usage goals. We are happy that we were able to secure Net 30 terms, an enhancement from Net 15 terms and thrilled to have the auto renewal removal. After reviewing all accounts, we refreshed the quote to showcase a bump in the total number and secure an 80% discount on this single year renewal. "Company with 201-1000 employeesA while ago
"Freed up seats previously used by email alises for actual users + 3 additional seats included in the flat renewal due to support issues, now resolved"Company with 201-1000 employeesA while ago
"We received a 24% discount on Year 1 and a 19% discount on Year 2 through signing a multi-year contract. "Company with 201-1000 employeesA while ago
"ChurnZero had a 25% increase in pricing this year. They offered discounts out the gate to assist with the price increase due to the strong relationship. We anchored at a flat renewal on per license cost and leveraged a multi-year agreement to secure a renewal for double the amount of users of last year and Rest API with an increase in discounts to 40% in Year 1, 31% in Year 2, and 24% in Year 3 for ~$16,000 in savings."About Vendr
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