ClearFeed transforms Slack and MS Teams channels into a streamlined HelpDesk, centralizing conversations from multiple channels, Email and Customer Portal into a unified view. The platform integrates seamlessly with external helpdesk tools such as Zendesk, Jira, Freshdesk, HubSpot, GitHub, Linear, Intercom, Salesforce & more to ensure efficient tracking and resolution of requests without the need to switch between platforms.
Convert Slack channels into a shared queue of requests, respond within SLAs and convert customer requests to tickets.