Introduce competition in your negotiation by presenting quotes from similar products. This strategy has historically led to better pricing outcomes as it creates a sense of urgency for the supplier to remain competitive. Clearly communicate how this competition affects your decision-making process, especially emphasizing any lower quotes you've received from other suppliers.
During your negotiation, address the possibility of having overage fees completely waived, especially if your usage has been consistent or predictable. Often, suppliers are willing to negotiate these fees to strengthen the relationship with the client and avoid the complexity of tracking usage.
Express the need for flexible contract terms, possibly moving from an annual agreement to monthly terms. This tactic can be particularly effective if the supplier is concerned about long-term commitments from new customers. Highlight how this flexibility may lead to increased trust and a greater likelihood of future business.
Emphasize that your finance team requires the removal of auto-renewal clauses. This has been a successful tactic in negotiations as it reassures clients that they won't be locked into agreements without their explicit consent.