Introduce competition by presenting offers from other providers who offer similar functionalities at a lower cost. This can increase your negotiation leverage as it shows the vendor that you have alternatives that may be more financially appealing. Make sure to convey how competitor X has quoted a lower price, compelling the vendor to consider a better offer to retain your business.
Negotiate for the removal of any proposed uplift in pricing during the renewal. Emphasize internal budget constraints and past performance to argue that an uplift was not anticipated. This can be presented as a norm in your industry or highlighted through your long-term partnership with the vendor.
Request the removal of any automatic renewal clause from the agreement. Highlight that your finance team has a policy against auto-renewals, ensuring that future negotiations can have a fair chance at revised terms based on current company needs and budget considerations.
If your firm anticipates growth in the number of users, use this to negotiate better pricing by highlighting the potential for economies of scale. This tactic emphasizes the long-term relationship and encourages lower rates per user as the number of seats increases, potentially making the deal more attractive for both parties.
Offer to act as a reference or participate in case studies in exchange for better pricing or terms, indicating the value you bring as a case study participant. This can help strengthen the relationship and lead to mutually beneficial outcomes during negotiations.