Introduce competition as a tactic to leverage against Eventbrite's pricing. Communicate to your vendor that you are considering other solutions that have offered lower prices or additional value. By presenting any competing quotes or features from those alternatives, you can create urgency and leverage the negotiation more effectively.

Negotiate to remove auto-renewal clauses from your agreement. Emphasize that your finance team doesn’t allow auto renewals due to past experiences. This will ensure you maintain leverage and have the opportunity to renegotiate terms actively before future cycles.

Request price protection to avoid significant uplifts upon renewal. Stress the need for consistency in pricing amidst potential increases, especially with the groundwork laid for a solid partnership moving forward. This can help lock in rates for an extended term.

Focus on removing any proposed uplifts during negotiations. Prepare to disclose that your finance team only anticipates budget increases that reflect actual growth, and emphasize that prior agreements did not include unnecessary price increases.

Offer to act as a reference or participate in a case study in exchange for better pricing terms. This can provide valuable marketing benefits to Eventbrite, while securing a more agreeable financial arrangement for your organization.

Request that any potential overage fees be waived or drastically reduced. Highlight that your team has proven capable of managing usage effectively and that any excess would not reflect the ongoing performance of the partnership.