Forethought Technologies
$40,000$155,000per year
Fast, fair, easy pricing. No sales call required.

Forethought Technologies

Forethought Technologies uses artificial intelligence (AI) to improve customer service and automate workflows. They resolve cases faster, predict and prioritize tickets, and assist support agents.

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See what others are paying for Forethought Technologies

Median buyer pays
$59,500
per year
Based on data from 39 purchases, with buyers saving 22% on average.
Median: $59,500
$40,000
$155,000
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See detailed pricing for your specific purchase

About Forethought Technologies

Forethought Technologies Overview

Forethought Technologies uses artificial intelligence (AI) to improve customer service and automate workflows. They resolve cases faster, predict and prioritize tickets, and assist support agents.

Forethought Technologies's 2 Products

Forethought Technologies logo
Forethought Technologies

Forethought Technologies helps leverage human-centered AI to transform your customer service experience. It resolves cases faster, predicts and prioritizes tickets, and assists support agents.

Forethought Triage logo
Forethought Triage

Forethought Triage empowers agents to enrich and prioritize cases with AI.

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests

Vendr community insights for Forethought Technologies

Company with 201-1000 employeesThis month
"We were able to get a 57% discount on our renewal through upgrading our subscription, leveraging a multi-year contract, and remaining firm in our budget. "
Company with 201-1000 employeesThis year
"In our new purchase conversation with Forethought we had a very aggressive budget and were looking to purchase both their web widget and discovery platform. The challenge was that we were in the middle of a competitor's contract and implementation and our finance team did not want to carry the cost of both contracts at once. We were able to leverage this, alongside budget restraints & a multi-year commitment to secure a 50% discount in year-1 from forethought and a 32% discount in year 2. "
Company with 201-1000 employeesThis year
"We were able to get a reduction of $10,000 off our price through voicing budget constraints and leveraging competition. "
Company with 201-1000 employeesThis year
"Forethought will discount the package (like Discover or Triage) if they know there will be low usage in the first term. In this case, the supplier was wiling to discount the unit rate from $0.12 to $0.07 given the lower usage expectation. They also waived the implementation. "
Company with 201-1000 employeesA while ago
"Forethought was willing to negotiate on commercial terms (Net 60 payment terms, adding a termination clause, price cap, removal of auto renew) and price (19% discount) on a 12 month contract in exchange for including a reference clause and finalizing before month end."

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