Bringing up competitors that offer similar functionality at a lower price is a highly effective tactic. If a direct competitor undercuts your current offer, use that information to apply pressure on HappyFox, demonstrating that cost is a significant factor for you. Let them know your preference still leans towards HappyFox, but the price needs to be competitive to proceed.

Emphasize any budget constraints your organization may face with the proposed uplift. Clearly state that your understanding of the previous contract did not include uplifts and that most of your other vendors provide more favorable conditions as you expand. This can lead to negotiations that reduce or remove the annual uplift altogether.

Negotiating to remove auto-renewal provisions from the contract offers you clarity and prevents unwanted price increases in the future. This can be critical in annual renewals, allowing your team more control over future pricing discussions and vendor relationships.

When negotiating, leverage your plans to increase the number of users on HappyFox's platform as a means of securing reduced rates. Highlighting this growth can provide a solid argument for achieving economies of scale in pricing and additional term incentives.

Offering to serve as a case study or reference can be a valuable negotiating chip. Express your willingness to showcase HappyFox's solution in return for more favorable pricing or terms, indicating that this is contingent on finding agreeable terms that benefit both parties.