Heap
$13,150–$123,992per year
Fast, fair, easy pricing. No sales call required.
How much does Heap cost?
Median buyer pays
$41,900
Based on data from 174 purchases, with buyers saving 21% on average.per year
Median: $41,900
$13,150$123,992
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About Heap
Heap Overview
Heap builds analytics infrastructure for every online business. We automate the annoying parts of user analytics. No more manual anything. Just insights.
Heap's 5 Products
The Enterprise plan is designed for large organizations, offering custom sessions, unlimited projects, advanced integrations, enhanced security, and dedicated support with a Customer Success Manager.
The Free plan is ideal for startups with up to 10,000 sessions/month, providing core analytics, 6 months of data history, integrations, and basic security features like SSO.
The Growth plan supports scaling businesses with up to 40,000 sessions/month, offering unlimited users, 12 months of data history, advanced chart customization, and email support.
The Premier plan suits large enterprises, offering custom sessions, unlimited projects, advanced integrations, and dedicated support with a Customer Success Manager for personalized assistance.
The Pro plan is designed for medium enterprises with custom session pricing, up to 3 projects, data exports, account-based analytics, and enhanced security, along with standard support.
Compare prices for similar companies
| Supplier | Heap | Amplitude |
|---|---|---|
| Median Contract Value | $41,900 | $62,920 |
| Avg Savings | 20.92% | 15.68% |
Negotiation insights
Discount levers
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What you can give to move the needle on pricing
RenewalsNew purchases
Low chances of successMedium chances of successHigh chances of successVendr community insights for Heap
Company with 201-1000 employeesThis month
"Heap was not able to match competitive pricing with Fullstory. "Company with 201-1000 employeesThis year
"As Heap is transitioning Auryc to their new DXA acquisition, Heap offered a flat renewal from the beginning as a result. There should be no changes to the platform itself, as the change in provider is focused on the non user facing backend. They received approval to offer the same rate upon renewal, normally there is an uplift per year."Company with 201-1000 employeesThis year
"The supplier initially reduced our discounting from 48% on our previous order form, down to 20% on our renewal order form. In the end we were able to renew our contract as is, keeping the discounting at 48%. For the following years auto-renewal, if you'd like to cancel on time, ensure that you provide notice at least 30 days before the renewal date."Company with 201-1000 employeesThis year
"Heap is moving to a new pricing model that we had to change to (previously measured by monthly tracked users). Because of this change, they were willing to honor our current contract pricing upon renewal with the new sessions model that fit our usage."Company with 201-1000 employeesThis year
"We were able to get an additional 500k sessions added for free as a buffer upon having to switch from a monthly tracked user to sessions model upon renewal."Company with 201-1000 employeesThis year
"Heap was recently acquired by Contentsquare. Their finance team is scrutinizing deals more than they used to, and attempting to raise their prices upon renewal."Company with 201-1000 employeesThis year
"Heap is flexible when it comes to overage charges. They do not want to charge on these and instead try to work with you to get you to renew early and add more sessions to account for their growth."Company with 201-1000 employeesThis year
"Heap tried to get us to move to semi annual payments from quarterly and referenced that their finance team was no longer approving these. However, after pushing back on this, saying we needed the quarterly payments as we were increasing our spend and the costs were going up, they agreed to let us keep the quarterly payments."Company with 201-1000 employeesThis year
"We needed to increase our sessions count significantly upon renewal. We wanted a further discount than Heap was willing to provide. By referencing that we would have to look at Google Analytics, Heap agreed to honor our pricing request and we were able to maintain a 40% discount."Company with 201-1000 employeesThis year
"We were growing significantly in our number of sessions upon renewal and were looking to add session repays to replace FullStory's capabilities. Because of this growth in our contract, we were able to leverage economies of scale and a quick signature to get a discount on our contract on a two year term."Company with 201-1000 employeesA while ago
"Negotiated a 50% discount on SFDC connector to meet budget restrictions "Company with 201-1000 employeesA while ago
"We were able to negotiate a single year renewal down by 10% due to issues with Connect and outstanding support tickets. A top lever with Heap is multi year; great option if this supports the team and budget. "Company with 201-1000 employeesA while ago
"We achieved a 20% discount by paying for 2 years of service upfront "Company with 201-1000 employeesA while ago
"We were able to get the auto-renew clause removed on the upcoming reneweal term "Company with 201-1000 employeesA while ago
"We were able to save 40% on a new purchase with Heap by leveraging a short turnaround time for signing date, as well as using Pendo as a competitor."Company with 201-1000 employeesA while ago
"We negotiated an additional 2,000 Sessions ($9,600 value) by leveraging an early renewal and positioning budget constraints/lack of value compared to similar products on the market. "Company with 201-1000 employeesA while ago
"For a new purchase, we negotiated a discount for a 2 year contract by positioning FullStory as competition. "Company with 201-1000 employeesA while ago
"We were able to work with heap to generate pricing tables within our contract to guarantee economies of scale on our future growth. "Company with 201-1000 employeesA while ago
"We leveraged our understanding of Google Analytics pricing to anchor on where we wanted to land, and were able to get a $50k discount from Heap."Company with 201-1000 employeesA while ago
"We were able to have 3 projects included in the scope of our contract, avoiding their $2k per project fee."Company with 1-200 employeesA while ago
"We learned they have a $30k minimum threshold for accommodate any legal redlining."Company with 201-1000 employeesA while ago
"We saw a 25% discount by signing up for a 2 year commitment."Company with 1-200 employeesA while ago
"They wanted to charge us >$17k per year for 5 years of data retention, but after telling them we'd go elsewhere, they reduced the price down to $2k per annum."Company with 201-1000 employeesA while ago
"We found that they wouldn't budget on the price for onboarding."About Vendr
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