Help Scout
$0–$0per year
Fast, fair, easy pricing. No sales call required.
Help Scout
|Visit helpscout.com
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About Help Scout
Help Scout Overview
Help Scout provides Help Desk Software including a shared inbox, help center, and live chat software that helps teams easily manage customer communications. Conversations are centralized in one platform which speeds up response time. Pricing is based on plan type and number of users with a 20% discount for an annual agreement vs monthly.
Help Scout's 1 Product
Make every customer service interaction a more human one. Use Help Scout. Trusted by over 7,000 businesses in 140 countries. Get started for free.
Compare prices for similar companies
| Supplier | Help Scout | |
|---|---|---|
| Avg Contract Value | $0 | $51,324 |
| Deals handled | 26 | 93 |
| Unique Purchasers | 15 | 48 |
| Avg Savings | 14.64% | 14.16% |
Security and compliance
DPA available
SOC2 attestation
Annual penetration tests
Vendr community insights for Help Scout
Company with 201-1000 employeesThis year
"We went with a 1 year offer for 200 seats since Help Scout was not offering high enough discounts on a multi-year contract. We were not pleased with the offer for a multi-year upfront payment and it was not strong enough to move away from a single year contract. Discounts were attached last year with monthly billing. Help Scout marked the account as Plus plan in order to achieve the $40/user rate, even though we are on a Pro plan. List price of $65, offered as best and final at $46 for this year's agreement."About Vendr
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