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Help Scout
Fast, fair, easy pricing. No sales call required.

Help Scout

Make every customer service interaction a more human one. Use Help Scout. Trusted by over 7,000 businesses in 140 countries. Get started for free.

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About Help Scout

Help Scout Overview

Make every customer service interaction a more human one. Use Help Scout. Trusted by over 7,000 businesses in 140 countries. Get started for free.

Help Scout's 1 Product

Help Scout logo
Help Scout

Make every customer service interaction a more human one. Use Help Scout. Trusted by over 7,000 businesses in 140 countries. Get started for free.

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Supplier
Help Scout
Front
Median Contract Value$0$28,019
Deals handled2695
Unique Purchasers1549
Avg Savings14.64%14.32%

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests

Vendr community insights for Help Scout

Company with 201-1000 employeesThis year
"We went with a 1 year offer for 200 seats since Help Scout was not offering high enough discounts on a multi-year contract. We were not pleased with the offer for a multi-year upfront payment and it was not strong enough to move away from a single year contract. Discounts were attached last year with monthly billing. Help Scout marked the account as Plus plan in order to achieve the $40/user rate, even though we are on a Pro plan. List price of $65, offered as best and final at $46 for this year's agreement."

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